What’s New in RICOH CloudStream v2.31.0?
Dear All,
We are happy to tell you that RICOH CloudStream v2.31.0 will be released with below release schedule.
Check which component is updated this time from the table below.
| Version category | Version | Update | Detail |
| Release note version | v2.31.0 | ✓ | – |
| Component version (DM) | v1.8.3 | – | – |
| Component version (Print&Scan) | v2026.04.30
v2026.04.16 |
✓ | See the release note below. |
[Release Schedule of Print＆Scan v2026.04.30]
EU : Done
UK : Done
IE : May 19th, 2026 UTC
DE : Done
US : Done
CA : Done
AP : May 18th, 2026 UTC
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<What’s updated in RICOH CloudStream version 2.31.0>
※The public beta feature can be utilized by customers in one or more datacenters prior to official production release.
◆DM component（v1.8.3）
No updates.
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◆Print Scan component（v2026.04.30)
＜Ricoh CloudStream Gateways＞
Description
Ricoh CloudStream Secondary Gateways now available in Installation Files.
What’s Changed
Installation files section in the WebUI has been updated to include Ricoh CloudStream secondary gateways – both OVA image and Linux installer are now available.
Previously, there were no available downloads in the UI for CloudStream gateway. This has been added and is CloudStream-branded.
Benefits
Delivers a more polished and comfortable user experience, adapting to personal display preferences and modernizing the day-to-day look and feel of the client.
＜PC Client Config Interface＞
Description
The PC Client receives a modernized interface, bringing a refreshed visual design and support for system dark mode.
What’s Changed
A modernized PC Client UI is now available, including support for dark mode based on system settings
Benefits
Delivers a more polished and comfortable user experience, adapting to personal display preferences and modernizing the day-to-day look and feel of the client.
＜PIN Notification Email＞
Description
Users are now proactively notified by email when their Ricoh CloudStream PIN code is approaching expiration.
What’s Changed
・When a PIN expiration policy is configured, users automatically receive an email reminder before their PIN expires
・Users with no PIN configured (e.g. card-only users) are not affected
Benefits
Prevents authentication disruptions by giving users advance notice to regenerate their PIN, reducing helpdesk calls and improving the overall user experience.
＜Legacy Embedded Terminals Deprecation＞
Description
As part of the platform’s evolution, legacy embedded terminal options are no longer available for new tenant configurations
What’s Changed
・New tenants can no longer add new HP Workpath Gen 1, KM IWS Gen 1, or Ricoh SOP Gen 1 terminal (shown as Standard in the Web UI.)
・Existing tenants already using these terminals are unaffected and can continue with current configurations
・Legacy terminals are now marked (DEPRECATED) in the Web UI
Benefits
Guides new customers toward modern, supported terminal options, ensuring a more consistent and future-proof deployment experience.
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◆Print Scan component（v2026.04.16)
No updates.
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◆Common feature for DM component & Print Scan component
No Update.
Release Notes for V2.31.0
+ Added feature
x Improved/changed feature
– Bug fixed
! Limitation
*The public beta feature can now be utilized by all customers with access to all production data center prior to official production release.
No updates.
Print Scan UI
– The “Assign document” action in trigger rules now correctly updates the document record in the database, so the assignment is reflected across the system.
– Removing a server through the Ricoh CloudStream UI no longer cascades and deletes services that are also associated with other servers — only services unique to the removed server are cleaned up.
– The Web UI now prevents administrators from deleting inherited role assignments, which previously led to inconsistent permissions.
x The “Move selected to” modal in the Organize Tree view has been refreshed for clearer navigation and easier tree selection.
– Vendors using the CloudSteram P&S admin UI experience can again download the “Secondary gateway for Linux” and “Secondary gateway OVA” installation files.
Secondary Gateway
– A regression introduced in earlier 2026.03 builds caused all Gen 2 cloud terminal requests on a secondary gateway to fail with HTTP 500. Licensing checks are now correctly forwarded from the secondary to the primary, and Gen 2 devices on secondary gateways operate normally again.
PC Client
+ A modernized PC Client user interface for configuration lands in 2026.04.30 including system dark mode support.
x The macOS distribution of the Terminal Deployment Tool now ships with a bundled Java runtime, removing the need to install or configure Java separately before running Terminal Deployment Tool.
– The Terminal Deployment Tool installer now correctly applies write permissions to its extracted directory on macOS, so subsequent operations no longer fail with permission errors.
– Print queues now install reliably on Windows machines that have Protected Print Mode enabled.
– The PC Client uninstaller now removes empty installation folders properly, even when the working directory is locked or the installation path uses symlinks with trailing backslashes.
– Shortcut targets are refreshed during PC Client updates so they no longer point to old, removed binaries after an upgrade.
– Silent Windows installations no longer overwrite the configured single-port setting to 443. On-premises gateways that expose the Ricoh CloudStream API only on port 7300 continue to work after a silent install.
Authentication
– OAuth2 authentication for Office 365 messaging now succeeds for accounts whose Entra ID userPrincipalName (UPN) differs from the primary email address.
Performance enhancements
No updates.
Printing
No updates.
Scanning
No updates.
Partner hosted and on-premises installations
No updates.
Ricoh Cloud Terminal (Gen2)
– A typo in the Scan Workflow help notice on Ricoh Cloud Terminal has been corrected.
Fujifilm BI Cloud Terminal (Gen2)
– Print jobs containing color content can again be released through FUJIFILM BI Cloud Terminal when the printer is configured as monochrome.
HP Workpath Cloud Terminal (Gen2)
No updates.
Konica Minolta IWS Cloud Terminal (Gen2)
– Page counting for jobs printed through the KM Universal PostScript driver now reports the correct number of pages instead of always reporting 0.
Xerox Cloud Terminal (Gen2)
– Stapling, punching, and other advanced finishing options now apply correctly when pull-printing on Xerox Cloud Terminal, completing the finishing-option support introduced in earlier releases.
– Cancelling a print job on Xerox AltaLink C/B82xx no longer leaves the device stuck in “Cancelling…” until sleep mode kicks in. The device returns to the home screen immediately after cancel.
Sharp Cloud Terminal (Gen2)
No updates.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
API
No updates.
Chrome Extension
No updates.
Driver
No updates.
Internet ports
No updates.
Mobile app
No updates.
Messaging
No updates.
Security enhancements
– The legacy WebDAV endpoint used by older Gateway-embedded terminals (https://<primary>:7301/webdav) was previously reachable without authentication on primary servers. This endpoint is now disabled on primaries (it remains available where Gateway-embedded terminals require it). Konica Minolta and Xerox cloud terminals are unaffected — they have always used a separate, authenticated WebDAV server on ports 8711/443.
Documentation
No updates.
Upgrading of customer-hosted environments
No updates.
Others
x New tenants can no longer select or configure legacy embedded terminals (HP Workpath Gen 1, KM IWS Gen 1, Ricoh SOP Gen 1). Existing tenants who already have at least one embedded profile using a legacy terminal continue to work and can create additional profiles with the same configuration. Affected legacy clients are now marked (DEPRECATED) in the Web UI.
+ Users now receive an automatic email when their Ricoh CloudStream PIN code is about to expire under the configured PIN expiration policy, so they can regenerate a new PIN before authentication is disrupted. Users who intentionally have no PIN configured (e.g., card-only users) are not notified.
Print Scan UI
x The customer tree now uses the new unified loading spinner when expanding nodes, improving visual consistency across the Web UI.
– Scheduled reports sometimes delivered empty screenshot/chart sections even though the Excel data was correctly populated. Screenshots are now rendered and included as expected.
– Saving a printer while the “Show advanced settings” panel was open no longer leaves the administrator on a blank form — the user is correctly returned to the list of printers.
– When logging in with an additional value of an API key, CloudStream could previously store the original API-key value in the access token, leading to “API key mismatch in token” errors on subsequent calls. The token now correctly records the value that was actually used
Secondary Gateway
No updates.
PC Client
– The Windows installer now detects existing installation directories more reliably (wildcard check) and, on a second same-version collision, shows a clear error instead of silently overwriting the previous install.
– Customers who deploy a skip_uninstaller flag (or who have manually removed the GUI Uninstaller) no longer have the uninstaller re-added by auto-update. The flag is treated as the source of truth.
Authentication
No updates.
Performance enhancements
No updates.
Printing
No updates.
Scanning
No updates.
Partner hosted and on-premises installations
No updates.
Cloud Terminal
No updates.
Ricoh Cloud Terminal (Gen2)
– After upgrading a Ricoh Cloud Terminal (for example via Terminal Deployment Tool), the Printers page now shows the new terminal version after the next user login, instead of keeping the previous version.
Fujifilm BI Cloud Terminal (Gen2)
No updates.
HP Workpath Cloud Terminal (Gen2)
x HP Workplace terminal now reports firmware version, model, and device information to CloudStream once a day.
Konica Minolta IWS Cloud Terminal (Gen2)
No updates.
Xerox Cloud Terminal (Gen2)
– Stapling jobs now use the correct Xerox PJL command (@PJL SET STAPLE=TOPLEFT) on VersaLink devices — stapling is applied instead of silently ignored.
– Administrators can now configure an EOPSCALE trigger to counter the slight down-scaling that could occur when DOCX jobs submitted via the Universal Print Driver were pull-printed on Xerox cloud terminals, restoring full-size output.
x Xerox Cloud Terminal now reports device model, firmware and status information to CloudStream, aligning its reporting with other vendor terminals.
Sharp Cloud Terminal (Gen2)
No updates.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
API
No updates.
Chrome Extension
– The Chrome extension now shows a loading indicator when a request takes longer than expected, instead of appearing unresponsive.
Driver
No updates.
Internet ports
No updates.
Mobile app
No updates.
Messaging
No updates.
Security enhancements
– Improved secrets masking
Documentation
No updates.
Upgrading of customer-hosted environments
No updates.
Others
No updates.
No updates.